Cycling Mob Cycling Forums - View Single Post

01-12-2005, 02:22 PM

jet@jetstream.net wrote:

>
> I took my bike into the LBS where I purchased it to have them look at a
> brake pad that was scraping, metal on metal. I thought it was worn down
> to the metal. Turned out to be a little metal flake in the pad.
>
> Guy wanted to write up a ticket and have me leave it over night. They
> weren't busy - one of the Wrenches was out in the parking lot putting a
> Yakima rack on the top of his car. And this was two to three hours before
> closing time.
>
> Doesn't that seem excessive? I don't mind paying, but leave it overnight?

Very excessive, unless at the very least they were planning on swapping
your brake pads for KoolStops, which don't pick up bits of metal.

> I took it across the street and they dug the flake out for free, and even
> did a once over, checked the brakes, etc. Very nice considering I bought
> the bike elsewhere. The guy said 'oh no big deal it will only take me 30
> seconds.

Exactly.

> Also come to find out why my LBS where I got my Trek offers 'free life of
> the bike tuneups'. They didn't even -do- the tune up on mine last time (I
> told them to be thorough, I was riding out of town, and I'd even pay for
> a more thorought check up). The guy apparently just hung the bike up and
> gave it back to me the next day touching nothing on it. All the same
> little adjustment problems were still there. The LBS across the street
> spent 10 minutes checking everything after digging the flake out - didn't
> want me to leave without a safe ride.
>
> Guess I won't be going back there.

Sounds like a wise choice, especially with a much better store right across
the street!

--
Benjamin Lewis

Luke, I'm yer father, eh. Come over to the dark side, you hoser.
-- Dave Thomas, "Strange Brew"

01-12-2005, 02:22 PM	#2 (permalink)
Benjamin Lewis Posts: n/a	Re: Metal flake in brake pad... jet@jetstream.net wrote: > > I took my bike into the LBS where I purchased it to have them look at a > brake pad that was scraping, metal on metal. I thought it was worn down > to the metal. Turned out to be a little metal flake in the pad. > > Guy wanted to write up a ticket and have me leave it over night. They > weren't busy - one of the Wrenches was out in the parking lot putting a > Yakima rack on the top of his car. And this was two to three hours before > closing time. > > Doesn't that seem excessive? I don't mind paying, but leave it overnight? Very excessive, unless at the very least they were planning on swapping your brake pads for KoolStops, which don't pick up bits of metal. > I took it across the street and they dug the flake out for free, and even > did a once over, checked the brakes, etc. Very nice considering I bought > the bike elsewhere. The guy said 'oh no big deal it will only take me 30 > seconds. Exactly. > Also come to find out why my LBS where I got my Trek offers 'free life of > the bike tuneups'. They didn't even -do- the tune up on mine last time (I > told them to be thorough, I was riding out of town, and I'd even pay for > a more thorought check up). The guy apparently just hung the bike up and > gave it back to me the next day touching nothing on it. All the same > little adjustment problems were still there. The LBS across the street > spent 10 minutes checking everything after digging the flake out - didn't > want me to leave without a safe ride. > > Guess I won't be going back there. Sounds like a wise choice, especially with a much better store right across the street! -- Benjamin Lewis Luke, I'm yer father, eh. Come over to the dark side, you hoser. -- Dave Thomas, "Strange Brew"