03-04-2005, 05:12 AM
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#4 (permalink)
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| | Re: Rivendell customer service is very good
Gooserider wrote:
> I paid Rivendell $20 on Sunday for a subscription to the Rivendell
Reader
> and a catalog. It was mailed on Monday, and arrived here in Florida
on
> Wednesday, which was surprising. I read the catalog and I'm starting
to
> think they're on to something with the whole "functional bike" thing.
I'm
> not financially able to buy a Rivendell now, but I'm considering
buying a
> longer stem to get my bars even with my saddle. Not knowing what I
needed, I
> called Rivendell. I spent 20 minutes on the phone with Rich, who
worked with
> the limited info I was able to give(called from work, no bike to
measure),
> and he gave me an idea what I needed, but wanted me to measure and
get back
> to him. No pressure. I'm going to buy the Nitto Technomic stem and if
> raising the bars makes things more comfortable, I think I'm going to
put
> down a deposit on a Rivendell custom. 2 years wait and $3500-$4000,
but I
> think that will be the bike I hand down to my kids.
Whatever. See: http://www.sheldonbrown.com/handsup.html for a
discussion of bar height & options to increase. There's a link on that
page to Harris parts, including the Nitto.
Sheldon & the folks at Harris are very friendly, don't require a
subscription or a waiting list. |
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