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Old 03-04-2005, 05:12 AM   #5 (permalink)
Peter Cole
 
Posts: n/a
Re: Rivendell customer service is very good


Gooserider wrote:
> I paid Rivendell $20 on Sunday for a subscription to the Rivendell

Reader
> and a catalog. It was mailed on Monday, and arrived here in Florida

on
> Wednesday, which was surprising. I read the catalog and I'm starting

to
> think they're on to something with the whole "functional bike" thing.

I'm
> not financially able to buy a Rivendell now, but I'm considering

buying a
> longer stem to get my bars even with my saddle. Not knowing what I

needed, I
> called Rivendell. I spent 20 minutes on the phone with Rich, who

worked with
> the limited info I was able to give(called from work, no bike to

measure),
> and he gave me an idea what I needed, but wanted me to measure and

get back
> to him. No pressure. I'm going to buy the Nitto Technomic stem and if
> raising the bars makes things more comfortable, I think I'm going to

put
> down a deposit on a Rivendell custom. 2 years wait and $3500-$4000,

but I
> think that will be the bike I hand down to my kids.


Whatever. See: http://www.sheldonbrown.com/handsup.html for a
discussion of bar height & options to increase. There's a link on that
page to Harris parts, including the Nitto.

Sheldon & the folks at Harris are very friendly, don't require a
subscription or a waiting list.

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