| Re: Rivendell customer service is very good
Peter Cole wrote:
>
>
> Sheldon & the folks at Harris are very friendly, don't require a
> subscription or a waiting list.
The folks at Harris are fine, as you say. But Rivendell doesn't
"require a subscription." If you want to buy something there, you can
just buy it. If you want to subscribe to their newsletter, you can
just subscribe. (I think it's well worth it just for the interesting
viewpoint and interesting writing.)
Regarding the waiting list: That's only for their custom or
semi-custom bike frames. Rivendell is a tiny operation selling bikes
that are works of functional art. It's the market segment they choose
to serve.
MOre ordinary bikes are fine too, of course. It's all in what you
want.
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