View Single Post
Old 01-31-2007, 06:08 AM   #2 (permalink)
Ken C. M.
 
Posts: n/a
Re: Performance bike opened a new store

Pat wrote:
> And then hired salespeople who appear to know nothing about cycling! WTF? I
> tried talking about the "virtues" of Cytomax vs. Endurox and drew completely
> blank stares. I asked about Camelbaks with the same result...but the kicker
> was when I went to talk socks. Socks! How can you not know about cycling
> socks?
>
> I can go to the shelf, pick up the product, and read the tag along with the
> best of them. That's not good enough for a prospective salesperson. This
> sort of product cluelessness does not exist at REI. Maybe I'm spoiled in my
> expectations....
>
>
>

I don't have any experience with salespeople in a performance store, but
if they are anything like a couple of people I have dealt with in local
bike shops, I feel for you. I think being that they are a chain store
they probably have even worse, less experienced people working for them.


Ken
--
The bicycle is just as good company as most husbands and, when it gets
old and shabby, a woman can dispose of it and get a new one without
shocking the entire community. ~Ann Strong
  Reply With Quote