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Old 01-31-2007, 06:40 AM   #4 (permalink)
Roger Zoul
 
Posts: n/a
Re: Performance bike opened a new store

Pat wrote:
:: And then hired salespeople who appear to know nothing about cycling!
:: WTF? I tried talking about the "virtues" of Cytomax vs. Endurox and
:: drew completely blank stares. I asked about Camelbaks with the same
:: result...but the kicker was when I went to talk socks. Socks! How
:: can you not know about cycling socks?
::
:: I can go to the shelf, pick up the product, and read the tag along
:: with the best of them. That's not good enough for a prospective
:: salesperson. This sort of product cluelessness does not exist at
:: REI. Maybe I'm spoiled in my expectations....

if your local REI is not new, then they have a trained sales force.

is your local performance store really a bike shop? Or, are they something
else? I've never been in one, so I'm not sure how to view them. I guess if
you walk into a store with only cycling stuff and bikes, you expect bike
shop. But can you expect to quickly get a sales force of people with
cycling experience?

Give them time....plus, you don't need much support anyhow!


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