| Re: Performance bike opened a new store
"Pat" <Pat@faraway.com> wrote in news:52bpb4F1o0hg6U1@mid.individual.net:
> I can go to the shelf, pick up the product, and read the tag along with
> the best of them. That's not good enough for a prospective salesperson.
> This sort of product cluelessness does not exist at REI. Maybe I'm
> spoiled in my expectations....
I agree that Performance employees are not well trained, but REI is not much
better these days. Maybe 10 or 20 years ago, the REI clerks knew what they
were talking about. REI is opening so many new stores these days that the
talent/experience level is seriously diluted. My advice is to find a good
owner-operated local bike shop that has career employees instead of part-time
high school kids. Those are the guys that know what they are talking about.
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