View Single Post
Old 01-31-2007, 08:32 PM   #11 (permalink)
Alex Colvin
 
Posts: n/a
Re: Performance bike opened a new store

>And then hired salespeople who appear to know nothing about cycling! WTF? I
>tried talking about the "virtues" of Cytomax vs. Endurox and drew completely
>blank stares. I asked about Camelbaks with the same result...but the kicker
>was when I went to talk socks. Socks! How can you not know about cycling
>socks?


OK, socks I understand. But I don't do Cytomax or Endurox, and couldn't
say much about camelbacks either. It's true that I'm not a real cyclist,
but I am a commuter and a tourist. There's more than one kind of cyclist.

>I can go to the shelf, pick up the product, and read the tag along with the
>best of them. That's not good enough for a prospective salesperson. This
>sort of product cluelessness does not exist at REI. Maybe I'm spoiled in my
>expectations....


Probably. They may have had to hire novices, in which case, you can let
someone else bring them up to speed.



--
mac the naïf
  Reply With Quote