| Customer had a problem with our service
Just heard about this one from my wife. We had a customer come in for a flat
tire, which she had someone take care of. He was then telling her he's had
some problems with our shop, specifically that we had previously recommended
his chain be replaced because it was worn. She explained to him that we
recommend replacing chains when worn because if you let them go on too long,
they wear out your cassette.
He replied that wasn't a problem because he doesn't use cassettes anymore,
just CDs. And he was serious. He went on to say that he planned to ride the
same chain until it broke.
(This particular customer is playing with less than a full deck, so we try
to be nice, but it was very difficult to keep from cracking up in this case)
--Mike-- Chain Reaction Bicycles
www.ChainReactionBicycles.com
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