| Re: Customer had a problem with our service
"Mike Jacoubowsky" <mikej1@ix.netcom.com> wrote in message
news:Bzvzh.17380$ji1.15484@newssvr12.news.prodigy. net...
> Just heard about this one from my wife. We had a customer come in for a
> flat tire, which she had someone take care of. He was then telling her
> he's had some problems with our shop, specifically that we had previously
> recommended his chain be replaced because it was worn. She explained to
> him that we recommend replacing chains when worn because if you let them
> go on too long, they wear out your cassette.
>
> He replied that wasn't a problem because he doesn't use cassettes anymore,
> just CDs. And he was serious. He went on to say that he planned to ride
> the same chain until it broke.
>
> (This particular customer is playing with less than a full deck, so we try
> to be nice, but it was very difficult to keep from cracking up in this
> case)
>
> --Mike-- Chain Reaction Bicycles
> www.ChainReactionBicycles.com
>
>
>
At least he won't be RWI (riding while iPod'ing).
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