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Old 02-12-2007, 12:31 PM   #7 (permalink)
Stephen Harding
 
Posts: n/a
Re: Customer had a problem with our service

Pat wrote:
>>I have my doubts whether some commercial establishment would
>>laugh themselves silly because someone doesn't know the difference
>>between a "cassette" or "freewheel" and "rear gears". A rather
>>poor business practice I would think.

>
> Re-read the original post. He didn't say he thought it was funny that the
> customer didn't know the difference between a cassette and a freewheel. He
> didn't say they laughed themselves silly. You are interpreting all of that
> into his post. He didn't write what you think he wrote!


What is this, misinterpret posts week on rbm???

Re-read my post!

I doubted any commercial establishment would laugh themselves silly
because a customer didn't know a correct term for something.

It would be bad business at the very best. Mike didn't do that.
I never believed he did.

If I didn't make that clear enough in my original writing, I
hope I'm doing so now.


SMH
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