Cycling Mob Cycling Forums - View Single Post

02-13-2007, 10:55 AM

> Dear Mike--I was in your store the other day, and I bought something.
> While he was waiting on me, the salesperson glanced at another employee. I
> am sure they talked about me after I left. I have been watching here to
> find out what was said, but you guys are so sly you haven't posted
> anything. I just want you to know that's a good way to lose customers.

Shhh. Maybe it's in our almost-daily diary section? We don't just talk about
our customers... we write 'em up! Anything that's worth talking about much
be worth documenting. :>)

I'm waiting for the thought-police to come and padlock our doors. If they
bring Jack Bauer with them, I'm concerned I'll break. Heck, if they bring
Jack Bauer with them, I'll offer to hand over the store to them if I can
leave with my life!!!

--Mike Jacoubowsky
Chain Reaction Bicycles
www.ChainReaction.com
Redwood City & Los Altos, CA USA

02-13-2007, 10:55 AM	#20 (permalink)
Mike Jacoubowsky Posts: n/a	Re: Customer had a problem with our service > Dear Mike--I was in your store the other day, and I bought something. > While he was waiting on me, the salesperson glanced at another employee. I > am sure they talked about me after I left. I have been watching here to > find out what was said, but you guys are so sly you haven't posted > anything. I just want you to know that's a good way to lose customers. Shhh. Maybe it's in our almost-daily diary section? We don't just talk about our customers... we write 'em up! Anything that's worth talking about much be worth documenting. :>) I'm waiting for the thought-police to come and padlock our doors. If they bring Jack Bauer with them, I'm concerned I'll break. Heck, if they bring Jack Bauer with them, I'll offer to hand over the store to them if I can leave with my life!!! --Mike Jacoubowsky Chain Reaction Bicycles www.ChainReaction.com Redwood City & Los Altos, CA USA