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Old 02-15-2007, 06:26 AM   #40 (permalink)
Pat Lamb
 
Posts: n/a
Re: Customer had a problem with our service

Cathy Kearns wrote:
> "di" <di9999@cox.net> wrote in message
> newsVKAh.191792$qy.156037@newsfe16.lga...
>> Any bike rider who is so stupid to not know the difference between a
>> bicycle drive train cassette and a musical media needs to be laughed at.
>> They are a joke to begin with, that's one of the problems with today's
>> society, we're raising a bunch of idiots, and then defending their right
>> to be an idiot.

>
> Ah, if only the world worked that way. You see, most people who know that a
> bike has a cassette also already own a bike. I'm not that familiar with
> bike shop economics, but I'm betting they make lots of money off of selling
> bikes to people that don't already have a bike. I suspect if they limited
> their customers to those that could pass a "name that part" test first they
> would all go bankrupt. I don't think Mike meant to make his shop sound like
> it was only open to the bicycle elite that know some bikes have parts called
> cassettes. That's why I was surprised it was written that way.


Cathy, I'm glad you learned a new term this week (cassette), but I think
even you would do a double-take if somebody behind the counter of a bike
shop tried to link replacing a chain to your need to replace your stereo
equipment. Wouldn't it be obvious that there was a disconnect in your
conversation?

Pat
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