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Old 06-13-2004, 10:09 PM   #13 (permalink)
Reid Priedhorsky
 
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Re: Why I No Longer Order from Performance/Nashbar

On Sun, 13 Jun 2004 19:14:56 -0400, Dave wrote:

> I've been having the same problem. A traceroute tells me exactly where
> the packets stop, but for some reason, the customer service folks just
> say "it works for me". I offered to tell their techs where the problem
> is, but sounds like they don't care. I can get ti it just fine from
> work though.


Are you sure that it's a Nashbar problem then?

You didn't say where the traceroute stopped, but it sounds to me like a
network problem somewhere else. In this case, calling your ISP may be a
better way to get results and/or information.

Reid

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