07-15-2003, 10:49 PM
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#6 (permalink)
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| | Re: Mr. Derailleur, meet Mr. Spokes (Resolution)
"Robert Oliver" <rob.oliver@verizon.net> wrote in message
news:i50Ra.145$7O.117@nwrdny01.gnilink.net...
> Well, Specizlied probably made me a customer of theirs for life with their
> resolution to my problem (reference earlier posts about a mangled
derailleur
> caught in the spokes due to a broken chain on a bike that was purchased
> earlier this year).
>
> Specialized agreed to replace the frame and damaged components once they
> were told how new the bike was, but instead of sending a frame that would
> match the original bike--a 2001 Allez Sport--they sent a 2003 Allez Pro
> frame with carbon fiber forks and seatpost (and a nice zebra finish).
>
> This is a significant upgrade--the 2001 Allez Sport had no carbon fiber
> components at all. I was expecting a 2003 Allez Sport frame. My LBS told
me
> that it is not too uncommon for manufacturers to upgrade warranty
> replacement equipment, but this is amazing. There are a lot of Allez
frames
> between the Sport and Pro models for them to have chosen from.
>
> It's sorta funny that the bike will have Tiagra components on it, but I
> ain't complaining  As long as I don't get stares from more serious
riders
> who are wondering why anyone would downgrade such a bike with low-end
> components!
>
>
I've been riding Specialized bikes since the late 80s. Buy one, ride it for
a while, sell it, but something else, ride it for a while, go back and buy
another Specialized, etc. They always seem to make a good product that
rides nicely, and fits me. One of these days I may learn to just stick with
the Specialized...
Mike
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