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10-01-2004, 07:40 AM
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| Re: Buying on the net "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message news:cjblpt$96d$[Only registered and activated users can see links. ].co.nz > "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message > news:ciu2qa$tvj$[Only registered and activated users can see links. ].co.nz [...] >> The international number for the CBA merchant enquiry line is +61 2 >> 9768 1046. Let's see what happens when Performance discover it's not >> a 24 hour line. > > They claim they were "were not able to reach an operator at the > number you provided". In the meantime my package from AEBike arrived > today. Day 14. I cracked the ****s with them two days ago and insisted on dealing only with a manager who could solve my problem. (My tolerance for insincere apologies is not unlimited.) Performance's response has been two days of silence. Maybe I will need to resort to the snail mail letter to the CEO. -- A: Top-posters. Q: What is the most annoying thing on Usenet? |
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10-17-2004, 04:13 AM
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| Re: Buying on the net "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message news:cjjtoi$cvg$[Only registered and activated users can see links. ].co.nz > "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message > news:cjblpt$96d$[Only registered and activated users can see links. ].co.nz >> "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message >> news:ciu2qa$tvj$[Only registered and activated users can see links. ].co.nz > > [...] > >>> The international number for the CBA merchant enquiry line is +61 2 >>> 9768 1046. Let's see what happens when Performance discover it's >>> not a 24 hour line. >> >> They claim they were "were not able to reach an operator at the >> number you provided". In the meantime my package from AEBike arrived >> today. > > Day 14. I cracked the ****s with them two days ago and insisted on > dealing only with a manager who could solve my problem. (My > tolerance for insincere apologies is not unlimited.) Performance's > response has been two days of silence. Maybe I will need to resort > to the snail mail letter to the CEO. Performance tried to tell me they did contact the bank and that the CBA refused to confirm my billing details. Either they gave the wrong information to the bank or they are lying. I'm now pressing them for details so I can follow up with the bank but they have gone silent again. I think they think I'll go away. I think I'm going to give these bastards hell until they start treating me reasonably. -- A: Top-posters. Q: What is the most annoying thing on Usenet? |
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10-17-2004, 04:13 AM
| #3 (permalink) |
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| Re: Buying on the net "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message news:cjjtoi$cvg$[Only registered and activated users can see links. ].co.nz > "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message > news:cjblpt$96d$[Only registered and activated users can see links. ].co.nz >> "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message >> news:ciu2qa$tvj$[Only registered and activated users can see links. ].co.nz > > [...] > >>> The international number for the CBA merchant enquiry line is +61 2 >>> 9768 1046. Let's see what happens when Performance discover it's >>> not a 24 hour line. >> >> They claim they were "were not able to reach an operator at the >> number you provided". In the meantime my package from AEBike arrived >> today. > > Day 14. I cracked the ****s with them two days ago and insisted on > dealing only with a manager who could solve my problem. (My > tolerance for insincere apologies is not unlimited.) Performance's > response has been two days of silence. Maybe I will need to resort > to the snail mail letter to the CEO. Performance tried to tell me they did contact the bank and that the CBA refused to confirm my billing details. Either they gave the wrong information to the bank or they are lying. I'm now pressing them for details so I can follow up with the bank but they have gone silent again. I think they think I'll go away. I think I'm going to give these bastards hell until they start treating me reasonably. -- A: Top-posters. Q: What is the most annoying thing on Usenet? |
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10-17-2004, 04:13 AM
| #4 (permalink) |
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| Re: Buying on the net "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message news:cjjtoi$cvg$[Only registered and activated users can see links. ].co.nz > "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message > news:cjblpt$96d$[Only registered and activated users can see links. ].co.nz >> "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message >> news:ciu2qa$tvj$[Only registered and activated users can see links. ].co.nz > > [...] > >>> The international number for the CBA merchant enquiry line is +61 2 >>> 9768 1046. Let's see what happens when Performance discover it's >>> not a 24 hour line. >> >> They claim they were "were not able to reach an operator at the >> number you provided". In the meantime my package from AEBike arrived >> today. > > Day 14. I cracked the ****s with them two days ago and insisted on > dealing only with a manager who could solve my problem. (My > tolerance for insincere apologies is not unlimited.) Performance's > response has been two days of silence. Maybe I will need to resort > to the snail mail letter to the CEO. Performance tried to tell me they did contact the bank and that the CBA refused to confirm my billing details. Either they gave the wrong information to the bank or they are lying. I'm now pressing them for details so I can follow up with the bank but they have gone silent again. I think they think I'll go away. I think I'm going to give these bastards hell until they start treating me reasonably. -- A: Top-posters. Q: What is the most annoying thing on Usenet? |
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10-17-2004, 04:13 AM
| #5 (permalink) |
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| Re: Buying on the net "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message news:cjjtoi$cvg$[Only registered and activated users can see links. ].co.nz > "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message > news:cjblpt$96d$[Only registered and activated users can see links. ].co.nz >> "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote in message >> news:ciu2qa$tvj$[Only registered and activated users can see links. ].co.nz > > [...] > >>> The international number for the CBA merchant enquiry line is +61 2 >>> 9768 1046. Let's see what happens when Performance discover it's >>> not a 24 hour line. >> >> They claim they were "were not able to reach an operator at the >> number you provided". In the meantime my package from AEBike arrived >> today. > > Day 14. I cracked the ****s with them two days ago and insisted on > dealing only with a manager who could solve my problem. (My > tolerance for insincere apologies is not unlimited.) Performance's > response has been two days of silence. Maybe I will need to resort > to the snail mail letter to the CEO. Performance tried to tell me they did contact the bank and that the CBA refused to confirm my billing details. Either they gave the wrong information to the bank or they are lying. I'm now pressing them for details so I can follow up with the bank but they have gone silent again. I think they think I'll go away. I think I'm going to give these bastards hell until they start treating me reasonably. -- A: Top-posters. Q: What is the most annoying thing on Usenet? |
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10-17-2004, 06:47 AM
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| Re: Buying on the net On Sun, 17 Oct 2004 22:13:06 +1000, "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote: > >Performance tried to tell me they did contact the bank and that the CBA >refused to confirm my billing details. Either they gave the wrong >information to the bank or they are lying. I'm now pressing them for >details so I can follow up with the bank but they have gone silent again. I >think they think I'll go away. I think I'm going to give these bastards >hell until they start treating me reasonably. If you live in the USA, Performance is a good company to do business with. I have had many transaction, including returns, and warranty exchange. I have always received good service. Apparently they are not set up to deal with international orders and would be better off, just refusing them. So, if you are in the states, buy with confidence. I don't work for Performance, I am just a satisfied customer. Life is Good! Jeff |
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10-17-2004, 06:47 AM
| #7 (permalink) |
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| Re: Buying on the net On Sun, 17 Oct 2004 22:13:06 +1000, "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote: > >Performance tried to tell me they did contact the bank and that the CBA >refused to confirm my billing details. Either they gave the wrong >information to the bank or they are lying. I'm now pressing them for >details so I can follow up with the bank but they have gone silent again. I >think they think I'll go away. I think I'm going to give these bastards >hell until they start treating me reasonably. If you live in the USA, Performance is a good company to do business with. I have had many transaction, including returns, and warranty exchange. I have always received good service. Apparently they are not set up to deal with international orders and would be better off, just refusing them. So, if you are in the states, buy with confidence. I don't work for Performance, I am just a satisfied customer. Life is Good! Jeff |
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10-17-2004, 06:47 AM
| #8 (permalink) |
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| Re: Buying on the net On Sun, 17 Oct 2004 22:13:06 +1000, "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote: > >Performance tried to tell me they did contact the bank and that the CBA >refused to confirm my billing details. Either they gave the wrong >information to the bank or they are lying. I'm now pressing them for >details so I can follow up with the bank but they have gone silent again. I >think they think I'll go away. I think I'm going to give these bastards >hell until they start treating me reasonably. If you live in the USA, Performance is a good company to do business with. I have had many transaction, including returns, and warranty exchange. I have always received good service. Apparently they are not set up to deal with international orders and would be better off, just refusing them. So, if you are in the states, buy with confidence. I don't work for Performance, I am just a satisfied customer. Life is Good! Jeff |
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10-17-2004, 06:47 AM
| #9 (permalink) |
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Posts: n/a
| Re: Buying on the net On Sun, 17 Oct 2004 22:13:06 +1000, "DRS" <[Only registered and activated users can see links. ].ihug.com.au> wrote: > >Performance tried to tell me they did contact the bank and that the CBA >refused to confirm my billing details. Either they gave the wrong >information to the bank or they are lying. I'm now pressing them for >details so I can follow up with the bank but they have gone silent again. I >think they think I'll go away. I think I'm going to give these bastards >hell until they start treating me reasonably. If you live in the USA, Performance is a good company to do business with. I have had many transaction, including returns, and warranty exchange. I have always received good service. Apparently they are not set up to deal with international orders and would be better off, just refusing them. So, if you are in the states, buy with confidence. I don't work for Performance, I am just a satisfied customer. Life is Good! Jeff |
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10-17-2004, 07:14 AM
| #10 (permalink) |
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| Re: Buying on the net "Jeff Starr" <jstarr@animalpc.com> wrote in message news  615n0dh4rcvnkh3eqbvte1p984b4okluc@4ax.com> On Sun, 17 Oct 2004 22:13:06 +1000, "DRS" > <drs@remove.this.ihug.com.au> wrote: > >> Performance tried to tell me they did contact the bank and that the >> CBA refused to confirm my billing details. Either they gave the >> wrong information to the bank or they are lying. I'm now pressing >> them for details so I can follow up with the bank but they have gone >> silent again. I think they think I'll go away. I think I'm going >> to give these bastards hell until they start treating me reasonably. > > If you live in the USA, Performance is a good company to do business > with. I have had many transaction, including returns, and warranty > exchange. I have always received good service. > Apparently they are not set up to deal with international orders and > would be better off, just refusing them. Their international group works from a different manual, the one written by Bastards Inc. They are going out of their way to be as unreasonable, as unhelpful and just generally as difficult as possible. They couldn't treat an American customer like this or they'd end up staring at the wrong end of a shotgun. -- A: Top-posters. Q: What is the most annoying thing on Usenet? |
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