former bike shop - Cycling Mob: Road Cycling, Mountain Biking and More

05-31-2004, 08:12 PM

Yesterday, I went to my former bike shop. I bought my first roadie shoes
there, my first bicycle computer, and my first SPD pedals, and they did lots
of work on my bike for a while. But the one decent guy who worked there
left, and I didn't see much reason to remain as their customer.

My reasons for not being their customer any more was underscored when I went
in to the bike shop. The only reason why I was in there was I had business
at another store in the strip mall, and I thought I'd stop by. So I did --
why not?

Three employees were sitting around (literally -- in folding chairs, in the
center of the store) talking to each other. I came in, and headed to their
more expensive road bikes. I fingered the merchandise, and talked to my
daughter about what I'd be interested in, in a new bike. I went over to the
clothing, and rummaged through the 30% off on all 2003 bike clothes rack. I
peered into the case at the counter.

Never once did anyone greet me, ask what I might be interested in, try to
sell me a bike, clothes, or accessories. For that matter, considering that
probably two of them were wrenches, were any of them working on bikes.

--
Warm Regards,

Claire Petersky
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