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Old 06-14-2004, 09:02 AM   #51 (permalink)
Marlene Blanshay
 
Posts: n/a
Re: Why I No Longer Order from Performance/Nashbar


"Reid Priedhorsky" <reid@reidster.net> wrote in message
newsan.2004.06.14.05.09.53.634207@reidster.net.. .
> On Sun, 13 Jun 2004 19:14:56 -0400, Dave wrote:
>
> > I've been having the same problem. A traceroute tells me exactly where
> > the packets stop, but for some reason, the customer service folks just
> > say "it works for me". I offered to tell their techs where the problem
> > is, but sounds like they don't care. I can get ti it just fine from
> > work though.

>
> Are you sure that it's a Nashbar problem then?
>
> You didn't say where the traceroute stopped, but it sounds to me like a
> network problem somewhere else. In this case, calling your ISP may be a
> better way to get results and/or information.
>
> Reid
>


That happened to me recently with another site. SOme people were telling me
they were able to get through, so I contacted my ISP and they went all the
way down the network. IT got fixed at their end after a few days.I am able
to get the Nashbar site, so it's probably some network problem at your ISP.


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Old 06-14-2004, 08:38 PM   #52 (permalink)
David Reuteler
 
Posts: n/a
Re: Why I No Longer Order from Performance/Nashbar

Badger_South <[Only registered and activated users can see links. ]> wrote:
> Phree-phoning... ;-)


sadly, my days of phree-phoning are long since gone.
--
david reuteler
[Only registered and activated users can see links. ]
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Old 06-14-2004, 08:38 PM   #53 (permalink)
David Reuteler
 
Posts: n/a
Re: Why I No Longer Order from Performance/Nashbar

Badger_South <[Only registered and activated users can see links. ]> wrote:
> Phree-phoning... ;-)


sadly, my days of phree-phoning are long since gone.
--
david reuteler
[Only registered and activated users can see links. ]
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Old 06-14-2004, 08:38 PM   #54 (permalink)
David Reuteler
 
Posts: n/a
Re: Why I No Longer Order from Performance/Nashbar

Badger_South <[Only registered and activated users can see links. ]> wrote:
> Phree-phoning... ;-)


sadly, my days of phree-phoning are long since gone.
--
david reuteler
[Only registered and activated users can see links. ]
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Old 06-14-2004, 08:38 PM   #55 (permalink)
David Reuteler
 
Posts: n/a
Re: Why I No Longer Order from Performance/Nashbar

Badger_South <[Only registered and activated users can see links. ]> wrote:
> Phree-phoning... ;-)


sadly, my days of phree-phoning are long since gone.
--
david reuteler
[Only registered and activated users can see links. ]
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Old 06-14-2004, 08:38 PM   #56 (permalink)
David Reuteler
 
Posts: n/a
Re: Why I No Longer Order from Performance/Nashbar

Badger_South <[Only registered and activated users can see links. ]> wrote:
> Phree-phoning... ;-)


sadly, my days of phree-phoning are long since gone.
--
david reuteler
[Only registered and activated users can see links. ]
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Old 06-16-2004, 07:24 AM   #57 (permalink)
Dave
 
Posts: n/a
Update: Why I No Longer Order from Performance/Nashbar

So in looking through my traceroute, I see the packets are hung up in
Qwest's network. My ISP will not have anything to do with it since the
packets are leaving bellsouth's network just fine. So I call Qwest (since
they have no e-mail address for support for non Qwest subscribers). They
tell me even though the packets are bouncing in their network and stopping
there, there's nothing they can do to help me (what a crock of crap from
someone who just does not wanna do their job - hell, it's THEIR network and
the packets are formatted properly, and their network won't send them on...)

So I sent an e-mail to the webmaster at performancebike with the tracert to
tell him that there's more than 1 of us out there who can't get to his web
site, here's some info to help him out, and it will be costing them
business, and here's the tracert and hopefully he, as the owner of the site,
can get someone to help him with it.

So anyway, for inquiring minds....


"salmoneous" <[Only registered and activated users can see links. ]> wrote in message
news:54daff87.0406131311.5d68bd1d@posting.google.c om...
> For whatever reason, I can't get through to Performance or Nashbar's
> website. My computer refuses to connect, and has for a month. I've
> tried several browsers, clearing caches, etc. Nothing works.
>
> A little reading turns up that I'm not the only one who's had this
> problem, though it sounds like most people don't. They've got some
> weird code or something.
>
> In any case, though I've been a happy customer for years, I'm too lazy
> to try and fix this anymore. I'm trying a couple of other places to
> see who has good prices and service. Any suggestions for places I may
> have overlooked.
>
> Oh, and if anyone knows anyone who works for Nashbar, tell them to fix
> their website. Who knows how many people have similar issues.



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Old 06-16-2004, 07:24 AM   #58 (permalink)
Dave
 
Posts: n/a
Update: Why I No Longer Order from Performance/Nashbar

So in looking through my traceroute, I see the packets are hung up in
Qwest's network. My ISP will not have anything to do with it since the
packets are leaving bellsouth's network just fine. So I call Qwest (since
they have no e-mail address for support for non Qwest subscribers). They
tell me even though the packets are bouncing in their network and stopping
there, there's nothing they can do to help me (what a crock of crap from
someone who just does not wanna do their job - hell, it's THEIR network and
the packets are formatted properly, and their network won't send them on...)

So I sent an e-mail to the webmaster at performancebike with the tracert to
tell him that there's more than 1 of us out there who can't get to his web
site, here's some info to help him out, and it will be costing them
business, and here's the tracert and hopefully he, as the owner of the site,
can get someone to help him with it.

So anyway, for inquiring minds....


"salmoneous" <[Only registered and activated users can see links. ]> wrote in message
news:54daff87.0406131311.5d68bd1d@posting.google.c om...
> For whatever reason, I can't get through to Performance or Nashbar's
> website. My computer refuses to connect, and has for a month. I've
> tried several browsers, clearing caches, etc. Nothing works.
>
> A little reading turns up that I'm not the only one who's had this
> problem, though it sounds like most people don't. They've got some
> weird code or something.
>
> In any case, though I've been a happy customer for years, I'm too lazy
> to try and fix this anymore. I'm trying a couple of other places to
> see who has good prices and service. Any suggestions for places I may
> have overlooked.
>
> Oh, and if anyone knows anyone who works for Nashbar, tell them to fix
> their website. Who knows how many people have similar issues.



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Old 06-16-2004, 07:24 AM   #59 (permalink)
Dave
 
Posts: n/a
Update: Why I No Longer Order from Performance/Nashbar

So in looking through my traceroute, I see the packets are hung up in
Qwest's network. My ISP will not have anything to do with it since the
packets are leaving bellsouth's network just fine. So I call Qwest (since
they have no e-mail address for support for non Qwest subscribers). They
tell me even though the packets are bouncing in their network and stopping
there, there's nothing they can do to help me (what a crock of crap from
someone who just does not wanna do their job - hell, it's THEIR network and
the packets are formatted properly, and their network won't send them on...)

So I sent an e-mail to the webmaster at performancebike with the tracert to
tell him that there's more than 1 of us out there who can't get to his web
site, here's some info to help him out, and it will be costing them
business, and here's the tracert and hopefully he, as the owner of the site,
can get someone to help him with it.

So anyway, for inquiring minds....


"salmoneous" <[Only registered and activated users can see links. ]> wrote in message
news:54daff87.0406131311.5d68bd1d@posting.google.c om...
> For whatever reason, I can't get through to Performance or Nashbar's
> website. My computer refuses to connect, and has for a month. I've
> tried several browsers, clearing caches, etc. Nothing works.
>
> A little reading turns up that I'm not the only one who's had this
> problem, though it sounds like most people don't. They've got some
> weird code or something.
>
> In any case, though I've been a happy customer for years, I'm too lazy
> to try and fix this anymore. I'm trying a couple of other places to
> see who has good prices and service. Any suggestions for places I may
> have overlooked.
>
> Oh, and if anyone knows anyone who works for Nashbar, tell them to fix
> their website. Who knows how many people have similar issues.



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Old 06-16-2004, 07:24 AM   #60 (permalink)
Dave
 
Posts: n/a
Update: Why I No Longer Order from Performance/Nashbar

So in looking through my traceroute, I see the packets are hung up in
Qwest's network. My ISP will not have anything to do with it since the
packets are leaving bellsouth's network just fine. So I call Qwest (since
they have no e-mail address for support for non Qwest subscribers). They
tell me even though the packets are bouncing in their network and stopping
there, there's nothing they can do to help me (what a crock of crap from
someone who just does not wanna do their job - hell, it's THEIR network and
the packets are formatted properly, and their network won't send them on...)

So I sent an e-mail to the webmaster at performancebike with the tracert to
tell him that there's more than 1 of us out there who can't get to his web
site, here's some info to help him out, and it will be costing them
business, and here's the tracert and hopefully he, as the owner of the site,
can get someone to help him with it.

So anyway, for inquiring minds....


"salmoneous" <[Only registered and activated users can see links. ]> wrote in message
news:54daff87.0406131311.5d68bd1d@posting.google.c om...
> For whatever reason, I can't get through to Performance or Nashbar's
> website. My computer refuses to connect, and has for a month. I've
> tried several browsers, clearing caches, etc. Nothing works.
>
> A little reading turns up that I'm not the only one who's had this
> problem, though it sounds like most people don't. They've got some
> weird code or something.
>
> In any case, though I've been a happy customer for years, I'm too lazy
> to try and fix this anymore. I'm trying a couple of other places to
> see who has good prices and service. Any suggestions for places I may
> have overlooked.
>
> Oh, and if anyone knows anyone who works for Nashbar, tell them to fix
> their website. Who knows how many people have similar issues.



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